Community Management
No business can thrive without a community, and that holds true for every industry whether B2B or B2C. Find a professional relationship marketer who will help you develop, manage, and grow your community by developing authentic relationships powered by your company culture
Community is Your Biggest Asset
All businesses are essentially people businesses. We cannot thrive without our audience and our community, period. Too many marketers neglect the critical role community management plays in the large picture and put all their focuses on content creation.
But what’s content without engagement? We’ve all seen enough deserted Facebook pages, we don’t need to join that trend ourselves.
Organic Community Development
“Organic (Adjective) — Denoting a relation between elements of something such that they fit together harmoniously as necessary parts of a whole.”
No, we don’t work with follow/unfollow bots.
No, we can’t give you 10k real followers overnight.
No, we’re not going to spam a list you bought from somebody else.
If you’re looking for short-cuts, numbers, and vanity social proof, then you shouldn’t work with us. However, if you want a community who:
supports you because who you are;
follows your business because what you do and how you do it;
sticks with you through highs and lows, and;
advocates for you without you asking
Then, let’s talk.
Our Process
Social media community management, like all other pieces in the digital marketing world, is a science. Our social media marketing team has spent days, weeks, months, and years studying the dos and don’ts in building organic, sustainable online communities and we’ve finally built a process that is flexible, adaptive and proven to work.
1. Finding Your Crowd
What social media platform is your audience actively communciating with others and making decisions?
2. Saying the Right Things
How do your audience sound, and what do they listen to? What are their opinions on popular subjects?
3. Authentic Engagement
Don’t just lead, participate too. Find out what your audience is hyped about lately and jump into the conversation!
4. Building Synergy
Find marketing and community partners by initiating conversations with other accounts in your community. Increase your exposure and build credibility.
5. Leveraging KOLs
Key Opinion Leaders (KOL) are more than influencer accounts. We will find you high-authority targets and purposefully develop deeper relationships with them to build your authority up.
Community Management for Non-Profits
If we must name one niche that values community more than anything else, that’s non-profit organizations. Simply imagine how much difference it would bring to your fundraising effort if you have a community who actively engages with you across platforms and know your fundraising cycles better than you do?
It is 100% possible so long you understand how to build and maintain that community — and that’s what we do.
With our unique four-stage nonprofit marketing structure, we could track, reach, and engage your existing and potential donors, target communities, and volunteer pool throughout each stage of their relationship with you. Whether they’ve just discovered your organization or have been communicating with you for a while, we will them entertained and informed seamlessly across channels with real human interactions.
Community Management for Commercial Spaces
Whether you’re an event menu, a commercial office space, a coworking space, or a coffee shop, there is one thing you must understanding from here on:
Your patrons care about the community value you can provide them far more than your interior design.
After a year of disturbance, communication and relationship are now more important than ever. When a business look at a commercial space, they now look beyond the fundaments and pay more attention to what additional value, specifically networking and business development value, you can bring to them.
And nothing says more value than an active, engaging community built around your space.
Start Building Relationships
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.